Terms and Conditions of Sale

1. Purpose

These General Terms and Conditions of Sale (GTCS) govern the sale of products and services offered by Mute. Any order implies full and unconditional acceptance of these terms.

2. Products and services

The essential characteristics of the products and services are presented on our website. Mute reserves the right to modify its offer at any time.

3. Order

Any order is validated after payment acceptance. Mute reserves the right to refuse any order for legitimate reasons (previous dispute, stock problem, etc.).

4. Price and payment

The prices displayed are expressed in euros, excluding taxes or including all taxes as applicable. Payment is made according to the terms specified at the time of the order.

5. Delivery

Delivery times are given for informational purposes. A reasonable delay cannot lead to order cancellation or compensation.

6. Warranty

Our products benefit from the legal guarantees of conformity and hidden defects. For any warranty request, please contact us directly.

7. Liability

Mute cannot be held responsible for indirect damages resulting from the use of the products or services.

8. Withdrawal

In accordance with the law, certain purchases may benefit from a right of withdrawal. The exact terms are specified in our order documents.

9. Personal data

Personal data collected is processed in accordance with our Privacy Policy.

10. Applicable law

These GTCS are governed by French law. In the event of a dispute, the competent courts will be those within the jurisdiction of our registered office.